Cannon Image Class Mf247dw Paper Feeder Does Not Work How Do I Switch Feed
Supported Document Types
| | Platen Glass | Feeder |
| Size (W x L) | Up to 8 1/2" x 11 3/4" (216 x 297 mm) | MF249dw
|
| Weight |  | 1-sided documents
|
| Paper Capacity | 1 sheet | MF249dw
|
Scan Area
The shaded areas in the table below indicate the scan area of the document. Make sure that text and images in your documents fit within the shaded area. The scan area varies depending on the function used and where documents are placed (in the feeder or on the platen glass).
| | Platen Glass | Feeder |
| Copy |   The scan area for copying may differ from the printable area. | The scan area for copying may differ from the printable area. |
| Fax |  | |
| Scan | Saving in a Computer  | Saving in a Computer  |
| Sending by E-mail/Sending to a File Server (MF249dw / MF247dw) | Sending by E-mail/Sending to a File Server (MF249dw / MF247dw) |
Supported Paper Sizes
Paper sizes that can be loaded in the paper drawer, and the manual feed slot are listed below.
A4 (8 1/4" x 11 3/4" [210 x 297 mm])*1 *2
B5 (7 1/8" x 10 1/8" [182 x 257 mm])
A5 (5 7/8" x 8 1/4" [148 x 210 mm])
Legal (8 1/2" x 14" [216 x 356 mm])*1
Letter (8 1/2" x 11" [216 x 279 mm])*1 *2
Statement (5 1/2" x 8 1/2" [140 x 216 mm])
Executive (7 1/4" x 10 1/2" [184 x 267 mm])
Oficio (8 1/2" x 12 1/2" [216 x 318 mm])*1
Oficio (Brazil) (8 1/2" x 14" [216 x 355 mm])*1
Oficio (Mexico) (8 1/2" x 13 3/8" [216 x 341 mm])*1
Letter (Government) (8" x 10 1/2" [203 x 267 mm])
Legal (Government) (8" x 13" [203 x 330 mm])
Foolscap (8 1/2" x 13" [216 x 330 mm])*1
Foolscap (Australia) (8 1/8" x 13 3/8" [206 x 338 mm])
Legal (India) (8 1/2" x 13 5/8" [215 x 345 mm])*1
F4A (8 1/2" x 13 1/2" [216 x 343 mm])*1
Envelope No. 10 (COM10) (4 1/8" x 9 1/2" [104.7 x 241.3 mm])
Envelope Monarch (3 7/8" x 7 1/2" [98.4 x 190.5 mm])*3
Envelope C5 (6 3/8" x 9" [162 x 229 mm])
Envelope DL (4 3/8" x 8 5/8" [110 x 220 mm])
3x5inch (3" x 5" [76 x 127 mm])*3
Custom*4
*1 Only in MF249dw / MF247dw, automatic 2-sided printing is available without replacing paper.
*2 The machine can print received fax documents.
*3 You can load Envelope Monarch and 3x5inch only in the manual feed slot.
*4 Custom paper size of 3" to 8 1/2" (76.2 to 216.0 mm) in width and 8 1/4" to 14" (210 to 356.0 mm) in length can be loaded in the paper drawer. Custom paper size of 3" to 8 1/2" (76.2 to 216.0 mm) in width and 5" to 14" (127 to 356.0 mm) in length can be loaded in the manual feed slot.
NOTE
The default paper size of the machine is set to Letter. Change the paper size setting when using a different size of paper.
Paper Type and Paper Source Capacity
Chlorine-free paper can be used with this machine.
| Paper Type | Paper Capacity for Paper Drawer | Paper Capacity for Manual Feed Slot | |
| Plain paper*1 | 16 to 21 lb Bond (60 to 80 g/㎡) | 250 sheets | 1 sheet |
| 22 to 23 lb Bond (81 to 89 g/㎡) | 170 sheets | 1 sheet | |
| Heavy paper*2 | 24 to 28 lb Bond (90 to 105 g/㎡) | 170 sheets | 1 sheet |
| 28 lb Bond to 60 lb Cover (106 to 163 g/㎡) | 100 sheets | 1 sheet | |
| Recycled paper*1 | 16 to 21 lb Bond (60 to 80 g/㎡) | 250 sheets | 1 sheet |
| 22 to 23 lb Bond (81 to 89 g/㎡) | 170 sheets | 1 sheet | |
| Color paper*1 | 16 to 21 lb Bond (60 to 80 g/㎡) | 250 sheets | 1 sheet |
| 22 to 23 lb Bond (81 to 89 g/㎡) | 170 sheets | 1 sheet | |
| Bond paper*3 | 16 lb Bond to 60 lb Cover (60 to 163 g/㎡) | 100 sheets | 1 sheet |
| Label | 100 sheets | 1Â sheet | |
| Envelope | 20 sheets | 1 sheet | |
*2 Only in MF249dw / MF247dw, automatic 2-sided printing is available for heavy paper 1 (24 to 32 lb Bond (90 to 120 g/㎡)).
*3 Only in MF249dw / MF247dw, automatic 2-sided printing is available for bond paper 1 (16 to 24 lb Bond (60 to 90 g/㎡)) and bond paper 2 (25 to 32 lb Bond (91 to 120 g/㎡)).
IMPORTANT
Do not use the following types of paper:
- Wrinkled or creased paper
- Curled or rolled paper
- Torn paper
- Damp paper
- Very thin paper
- Paper printed by a thermal transfer printer
- Highly textured paper
- Glossy paper
Paper handling and storage
- Store the paper on a flat surface.
- Keep the paper wrapped in its original package to protect the paper from moisture or dryness.
- Do not store the paper in such a way that may cause it to curl or fold.
- Do not store the paper vertically or stack too much paper.
- Do not store the paper in direct sunlight, or in a place subject to high humidity, dryness, or drastic changes in temperature or humidity.
NOTE
When printing on paper that has absorbed moisture
- Steam may emit from the paper output area, or water droplets may form on the back side of the operation panel or around the paper output area. There is nothing unusual about any of these occurrences, which occur when the heat generated from fixing toner on the paper causes moisture in the paper to evaporate (most likely to occur at low room temperatures).
Printable Area
The shaded areas in the image below indicate the printable area of the document.
Source: https://support.usa.canon.com/kb/index?page=content&id=ART166455
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